A: You can refer to website’s price and moq then place order via our store if you can pay by Paypal, or send your order request to our email box, or contact online customer service for exclusive quotation and order guide.

A: yes, but need to contact customer service within one hour after pay as we will proceed shipping or production very shortly after pay.

A: Yes, we take security seriously. Our website is SSL encrypted to protect your payment information, and we do not store any sensitive payment details on our servers.

A: You can contact our customer service team via email at info@lhhotelsupplies.com or by whatsapp/phone at +86-13826127926. Our team is available Monday to Saturday from 9am to 6pm PST.

A: Please contact our customer service team within 48 hours of receiving the package. We will assist you with a return or replacement according to actual situation and industrial standards of compensation.

A: Yes, we offer international shipping by our ship agent or your designated agent, door to door, door to port by air or sea freight, please contact our customer service to calculate ship cost based on your order items and quantity.

A: About 3-7 days by air, 20-45 days by sea freight depends on different countries

A: Normally return is not available unless serious quality issue, kindly contact customer service for more details according to your order.

A: You can track your order by logging into your account on our website and going to the “Order History” section, you will find tracking information there.

A: Paypal, Western Union, Bank Transfer, Credit Cards(Visa, Mastercard, American Express), Alipay

A: Yes, but need to charge sample fee at the first time, which can be refunded when place bulk order.

A: Yes, but need to meet moq, kindly contact customer service for more details

A: Most of items have stocks, if out of stocks, production time about 5-25 days depends on items, please contact customer service for more details

A: We are manufacturer of ceramic tablewares based in Chaozhou city, Guangdong Province, China, have big showroom in Guangzhou for all hotel supplies include tableware, kitchenware, hotel linens, guest room amenities, banquet and dining furniture and others related.

A: Mainly USA, Canada, Mexico, Panama, UK, Germany, France, Belgium, Ireland, Romania, Russia, Ukraine, Australia, New Zealand, Philippine, Singapore, Malaysia, Thailand, Kenya and others 80+ countries.